Shipment tracking and management platform for freight forwarders.

Ocean and air milestones arrive from the carriers by themselves. Your team runs every shipment from one list, and every client gets a branded tracking page under your name.

Start free Request a demo

Good afternoon

Tuesday, Sep 8, 2026 · 18 active shipments.

New shipment

Active shipments

18

+6 this week

In transit

7

moving

Needs attention

4

needs action

Shipment count · 30d

30

last 30 days

Link views

35

this week

Shipment pipelineActive shipments, plus delivered in the last 30 daysView all →

3

Tracking created

4

At origin

7

In transit

4

At destination

5

Delivered

23 shipments · 15 ocean · 8 airOceanAirColour = carrier

Shipment activity3M6M12M2026

184 shipments in the last 12 months

Less More

Needs attention1 Urgent3 Late4

MAEU9004398Tanjung Pelepas → Los AngelesCustoms cleared· waiting 4d

MSKU5434577Xiamen → Tanjung PelepasCargo pick-up· carrier moved past itCargo declaration· carrier moved past it

180-79400274Penang → Las VegasCargo pick-up· carrier moved past it

OOLU2616259800Shanghai → Port Klang WestB/L finalised, no container· waiting 2d

Recent link views35 in the last 7 days View all →

Email	Shipment	Route	Link	Last visited
k.tan@velomar.example	232-38088766	Kuala Lumpur Intl → Los Angeles Intl	↗ link/en07fa	22h ago
ops@harborline.example	MAEU987654321	Ho Chi Minh City → Long Beach	↗ link/na-4519	23h ago
imports@casaline.example	OOLU2616259800	Tianjin Xingang → Jakarta	↗ link/rr82k1	Yesterday

Unify your supply chain. Elevate your client experience.

Freightneo replaces manual follow-ups with a single source of truth for your entire team and your customers.

Share tracking link

freightneo.com/link/na-4519Copy

Share by email

k.tan@velomar.exampleSend

✓ Sent, your client has the link. Done!

Share a branded link

Every shipment gets a tracking page under your name. Send it like a document, viewers enter their email to open it.

HLCU266800890 Ocean · HLCU

✓Container gate in25 JUL

✓Loaded on vessel31 JUL

✓Vessel departed31 JUL

Listening for carrier events…

✓Milestone received, feed liveNOW

Updates arrive on their own

Gate-in, loaded, departed, transhipped, arrived, straight from the carrier. No feed on that lane? Add it in one tap.

Needs your attention4

Vessel departed, no B/L on fileHLCU266800890Add B/L

Origin agent silent for 5 daysMSKU8011820Nudge

ETA moved 4 days laterLos Angeles, 03 → 07 AugNotify client

Client hasn't opened the linkk.tan@velomar.example, sent 2d agoResend

Nothing goes quiet without you knowing

A B/L with no container after two days. An agent silent for five. An ETA that moved. Your dashboard tells you before your customer does.

Product

A visibility layer, not another TMS

01

Create shipment in seconds

Drop in the B/L or booking, our engine reads the document, lifts the identifiers and fills the form for you in seconds, not minutes, and no re-typing errors.

Zero-friction setup

Autofill from your B/LOcean + Air on one listBooking-only startStatuses derived, not typed

Create shipment

Reading BL_draft_0412.pdf…✦ AI

B/L number

MAEU987654321

Route

JAKARTA (IDJKT) → ROTTERDAM (NLRTM)

Mode · Carrier

OCEAN · MAERSK (MAEU)

Consignee

ACME TRADING B.V.

Create shipment

02

Understand where every box is

The carrier updates the milestones automatically, ocean and air. Your overseas agent gets their own update link, so everyone sees one timeline. No feed on a lane? One tap logs it manually.

Zero-chase tracking

Auto milestones from carrierOverseas agent updatesManual milestones, one tapETAs and actuals

MAEU987654321

Status: In transit
Route: MYPKG → NLRTM
Departed: 02 Aug, 21:00
Est. arrival: 28 Aug

Progress CARRIER FEED · LIVE

✓Container gate in28 JUL 11:04

✓Loaded on vessel01 AUG 16:22

✓Vessel departed02 AUG 21:00

Activity

MAEUContainer departure, Port Klang · 02 Aug

AGENTExport customs cleared, logged by LGX Agencies (KUL)

03

Every file for every shipment, in one place

B/L, invoice, packing list. Upload once against the shipment, find it by B/L, container or file name, and choose file by file what the customer sees. Hold the invoice back until it’s paid.

Workspace

One place for every fileSearch by B/L, container or namePer-file share togglesWho uploaded what, and when

MAEU987654321

4 files · toggle Share to show a file on the client tracking page

Upload

PDFCommercial_Invoice.pdfInvoiceAT

PDFPacking_List_0412.pdfPacking ListAT

PDFMAEU987654321 HBL SUR.pdfBill of LadingAT

PDFCert_of_Origin.pdfCert. of OriginAT

04

Your customer gets one link, not one per shipment

Assign shipments to a client and they see all of them on one branded page: what is moving, what has arrived, and the files you chose to share. New shipments appear on it by themselves. You see who opened it, and when.

Client link

All their shipments, one pageYour logo, your coloursEmail gate, passcode or allowlistEvery open logged

Velomar Trading

6 shipments on their link · last 12 months · opened 3 times this week

Send link

On the client’s page LIVE · UPDATES BY ITSELF

MAEUMAEU987654321 · Port Klang → Rotterdam · In transit, ETA 28 Aug

HLCUHLCU266800890 · Penang → Hamburg · Vessel departed 31 Jul

OOLUOOLU2324696320 · Port Klang → Los Angeles · ETA moved to 07 Aug

AIR180-79400311 · KUL → FRA · Delivered 02 Aug

CMAUCMAU9591887 · Pasir Gudang → Jebel Ali · Arrived 25 Jul

Engagement

VIEWk.tan@velomar.example opened the link · 2 hours ago

VIEWops@velomar.example opened MAEU987654321 · yesterday

05

The numbers behind the work

How many shipments you ran this month, on which lanes, with which carriers, and how long each lane really took. On the client side: which customers open what you send them, and which have gone quiet.

Shipment analytics and client engagement

Volume by month, lane and carrierTransit time, lane by laneTrade flow, origin to destinationOpens by client, and who went quiet

Shipment analytics · Last 12 months

Shipments: 184
Ocean · Air: 121 · 63
Median transit: 31 days
Lanes: 14

Top lanes

Port Klang → Rotterdam41

Penang → Hamburg27

Port Klang → Los Angeles22

KUL → FRA (air)18

Pasir Gudang → Jebel Ali13

Client engagement · opens this month

Velomar Trading38

Harborline Foods27

Casaline Imports15

Meridian Parts3

Trade flow · Last 12 months

Origin, transhipment, destination. Ribbon width is shipments.

Transhipment is known for 51 of 93 shipments. The rest are drawn as Direct.

Client view

Your client opens a link, not an app.

No logins, no portal training. The tracking page opens like a document, with your brand, their shipment, live. You can see exactly who opened it, and when.

NANew Age Forwarding

🚢 Ocean shipment

In transit

MAEU987654321

Port Klang→Rotterdam

Progress

✓Container gate in25 JUL

✓Loaded on vessel31 JUL

✓Vessel departed31 JUL

✓Vessel arrived28 AUG

Documents

Bill of Lading.pdfOpen

Mobile-first·No app, no login·Your logo, your colors·Every open logged·Gate with OTP, passcode or allowlist

Your data is secured and walled off

Your data is isolated per tenant at the database itself.

Passwordless sign-in

One-time email codes, no passwords to phish or leak.

Gated, attributed sharing

Links open through the gate you choose; every open is logged.

An audit trail by design

Every update is kept, history is never overwritten.

Why forwarders switch

What your team stops doing.

Each of these already costs you something today, in staff time or in business you did not win. Freightneo is the cheaper way to stop paying for it.

Win more tenders

Clients now ask if you have a tracking portal. You can say yes, with your own logo on it, without building anything.

Fewer “where is my cargo” calls

Your client opens the link instead of emailing you. Same for the documents you have already shared with them.

Know which shipments need chasing

When a step has not been updated for a while, that shipment moves to the top of your dashboard. You chase it before your client asks.

See who opened your link

You can see that your client viewed the shipment, and when. No more wondering whether the update reached them.

Works with every carrier

Major ocean and air carriers update by themselves. For the rest, you or your overseas agent fill in the steps. Your agent opens a link and needs no account.

Keep the system you already use

Freightneo sits on top of your current tools. Nothing to move across, nothing to switch off, no long changeover.

Ready in minutes

Sign up with your email, create a shipment, send the link. No setup fee, no IT work and no training course.

A clear record of every update

Every step is saved with the date and time it happened. If a client asks what you told them and when, you can show them.

All your files in one place

The bill of lading, the invoice, the packing list. They stay with the shipment where your team can find them, not in someone’s inbox.

Coverage

+ air cargo across all major airlines

FAQ

What forwarders ask us first.

Do I need to replace my current system?

No. Freightneo works alongside what you already use, whether that is your current software, spreadsheets or email. There is nothing to move across, and you can stop at any time without unpicking anything.

What if my carrier is not supported?

The shipment still works. Major ocean and air carriers update by themselves. For the rest, you or your overseas agent enter the steps. Your agent opens a link you send and does not need an account. A shipment is never left blank because of who is carrying it.

Does my client need an account or an app?

No. They open a link in any browser. You choose what it asks for: nothing at all, an email address, a passcode, or a code sent to their email. There is no password to create and nothing to install.

How is my shipment data protected?

Your shipment data is yours. Only the people you invite to your workspace can see it, and you decide what appears on a tracking link before you share it. Every time a link is opened, it is recorded, so you always know who has seen what. We handle personal data to recognised data-protection standards, and the full detail is on our Privacy Policy page.

How long does setup take?

Minutes. Sign up with your email, create a shipment, send the link. There is no setup fee, no IT work and no training course.

Can I use my own logo and colours?

Yes, on a paid plan. Your client sees your brand on the tracking page instead of ours. On the free plan the page shows the Freightneo logo next to your company name.

Give every client a live answer.

Set up in minutes, free to start. Your first branded tracking link can be in a client’s inbox today.

Start free S Request a demo

Related: Client tracking page Shipment documents Ocean freight tracking Air cargo tracking Shipment tracking in Malaysia Pricing