Shipment tracking software for Malaysian forwarders.

We are a Malaysian company, and we have spent years close enough to forwarding operations to know where the day actually goes. Freightneo keeps every container and air waybill in one place, shows your clients where their cargo is under your name, and turns the work you already do into numbers you can look at: how much you moved this month, and which clients are actually opening what you send them.

Built around how the trade works here.

If you already run a forwarding system for jobs, billing and customs entries, keep it. Freightneo is the tracking half, and it works alongside what you have: your operations stay where they are, and your clients get somewhere to look.

Every shipment in one place, with the numbers

Ocean and air in one list your whole team works from, and what it adds up to underneath: how many shipments you ran this month, and who has opened your tracking links.

We know where the data runs out

Intra-Asia lanes and smaller lines often publish nothing usable. That is normal here, so a milestone you type counts exactly the same as one from a carrier feed.

Your agent network is part of the job

On Business, origin and destination agents across the region update through a link you send. No account, no seat to pay for, no password for them to lose.

Fewer “where is my cargo” calls

Your client opens the link instead of calling the office. Same for the documents you have already shared with them.

Ringgit in, ringgit out

Priced and charged in MYR, so there is no foreign card fee and no exchange rate surprise on the statement. The receipt sits in your account.

PDPA, and a reply in your working day

We handle personal data in line with Malaysia’s PDPA, and when you write in the morning you are not waiting overnight for someone in another time zone.

How it works

From a container number to a client link.

01

Add the shipment

A container number, a bill of lading, a booking or an air waybill. Where the number says who is carrying it, the carrier is filled in for you.

02

Send your client the link

One page per shipment, under your name. They open it in any browser, with no account to create and nothing to install.

03

Let the feed do the chasing

Milestones arrive on their own wherever the line publishes them. On the lanes that publish nothing, you or your agent type the step and it counts exactly the same.

Your lanes

Container and air cargo tracking on your routes.

Your cargo does not only move through Port Klang, Penang, Tanjung Pelepas or KLIA. Freightneo tracks a shipment between any two ports or airports in the world, and where the carrier or airline publishes a usable feed, the milestones arrive on their own.

Coverage

+ air cargo across all major airlines

FAQ

Asked by forwarders here.

Does this only work for shipments moving through Malaysia?
No. The page says Malaysia because we are here and we price in ringgit, not because the tracking stops at the border. A shipment between any two ports or airports in the world works the same way, whether or not either end is Malaysian.
Will this suit the size of team I have?
Yes. Freightneo is built for forwarders of any size, from a two person office to a company running several branches. The plans differ by how many shipments you add each month and how many people you invite, so you pay for the volume you actually run.
Can my overseas agent update shipments?
Yes, and they do not need an account. You send them a link, they post the update, and it appears on your shipment and on your client’s tracking page. Nothing to pay for them and no password for them to lose.
What if we or our overseas agent forget to update a shipment?
That is the case Freightneo is built for. When a step has not been updated for a while, that shipment moves to the top of your dashboard, so somebody sees it before your client does. You can also send the agent a reminder from the shipment itself, without leaving the app.

Start on the free plan today.

Create a shipment, send the link, see what your client sees. No card, no setup call.

Related: Ocean freight trackingAir cargo trackingClient tracking pagePricing